Student walks to the bus

Need Assistance?

If you have transportation-related questions, please call the dispatcher at 972-837-4314. This line will have someone available from 6 a.m. to 5 p.m., Monday through Friday. If the dispatcher line is busy, please leave a message and someone will call you back. For general inquiries, you can also email the department at If there is a transportation-related emergency after 5:00 p.m., please call 911.

Transportation Services


Melissa ISD students who reside outside of the two-mile radius of their school or reside within the two-mile radius without a walkable path are eligible to receive bus transportation provided by Melissa Schools. The Melissa ISD interactive zoning map can be used to determine an estimated distance, walking pathway, and/or driving route between a student’s residence and their school. To access the zoning map, visit


In order for an eligible student to receive bus transportation, a parent or guardian must review the Transportation Handbook and complete the registration process.

Request Bus Transportation Service:

Bus transportation services are requested during the New Student and Returning Student Enrollment and Registration process for eligible students. If you requested bus services during student registration, no further action is necessary.

Transportation Routes

Transportation routes, including bus stop location and time, are managed through My Ride K-12 app. Bus routes for registered students will be viewable in My Ride K-12 app one week prior to the first day of school.

  • You can access My Ride K-12 app by downloading it here: Apple App Store (iOS) and Google Play Store (Android)

  • In order to access your student's route information, you must register for an account using your child's student ID number. If you were previously using Ride 360, your existing usernames and passwords from Ride 360 will carry over into My Ride K-12.

Scan the QR code to open Ride360

Frequently Asked Questions

Bus Registration & Eligibility:

Bus Routes:

Bus Passes:


Melissa ISD Transportation Staff

Melissa ISD Transportation Services Office Staff & Bus Drivers

Contact Information

General Inquiries:
Please review the list of frequently asked questions at the bottom of this page. For all other general inquiries related to student transportation, please contact the department using one of the methods below.

Phone: 972-837-4314

The Transportation Services Department is housed at the Transportation and Technology Annex, located at 2300 McKinney Street (Get Directions).

Kim Wouters; Transportation Director

Kim Wouters
Transportation Director

Christina Sands
Routing Coordinator

Alissa Hollin
Office Manager

Cassie Harris
Routing Assistant

Dominic Rodosta