Need Assistance?

If you have transportation-related questions, please call the dispatcher at 972-837-4314. This line will have someone available from 6 a.m. to 5 p.m., Monday through Friday. If the dispatcher line is busy, please leave a message and someone will call you back. For general inquiries, you can also email the department at transportation@melissaisd.org. If there is a transportation-related emergency after 5:00 p.m., please call 911.

Transportation Services

Eligibility

Melissa ISD students who reside outside of the two-mile radius of their school are eligible to receive bus transportation provided by Melissa Schools. The Melissa ISD interactive zoning map can be used to determine an estimated distance, walking pathway, and/or driving route between a student’s residence and their school. To access the zoning map, visit www.melissaisd.org/zoning.

Registration

In order for an eligible student to receive bus service, a parent or guardian must review the Transportation Handbook and complete the registration process.

Request Bus Service:

Transportation Handbook

Bus Drivers & Transportation Staff

Frequently Asked Questions

Bus Registration & Eligibility:

Bus Routes:

Bus Passes:

Safety:

Melissa ISD Transportation Services Office Staff & Bus Drivers

Contact Information

General Inquiries:
Please review the list of frequently asked questions at the bottom of this page. For all other general inquiries related to student transportation, please contact the department using one of the methods below.

Email: transportation@melissaisd.org
Phone: 972-837-4314
Fax: 1-469-844-2057

Location:
The Transportation Services Department is housed at the Transportation and Technology Annex, located at 2300 McKinney Street (Get Directions).

Employment Opportunities

Need Assistance?

Transportation Services

2023-2024 School Year

How do I know if my student is eligible to ride the bus to school?

How do I know which Melissa ISD school my student will potentially attend?

Do I have to register for the bus every year?

I already registered my student for school. Do I need to complete a separate registration in order for them to ride the bus?

Do school districts have to provide transportation for students?

How do I register my special needs student for bus transportation?

What should I do if my student moves to a new residence within the district?

How can I view my student’s bus route information?

How long will it take to get my student assigned to a bus route?

In the morning, how soon does my student need to be at their bus stop?

After school, when do I need to arrive at the bus stop to pick up my Pre-K or Kindergarten student?

Is it possible for my student to be dropped off at multiple locations?

The bus did not show up on time for my student, how long should he/she wait at the stop?

Can my student ride on a different bus or use a different stop?

Does my student need a bus pass?

How do students receive their bus passes?

What do I do with my student’s bus pass from the previous school year?

My student’s bus pass is broken or was lost. How can I get a replacement?

My student’s bus is overcrowded. Can some students be placed on another bus?

Why don’t school buses have seatbelts?

What should I do if I have a concern about a situation on the bus?