HAC Support

The Home Access Center (HAC) allows Melissa ISD parents and guardians to monitor their students' grades, daily attendance, and course information.

The HAC replaces the Parent Portal previously utilized by Melissa ISD. As with any new technology system, there may be technical issues during this first year that you encounter during your first attempt to activate and log in to your HAC account and use certain features. Please notify the registrar at your student's school if you are encountering problems with the HAC. We will work to rectify HAC account issues as quickly as possible.

What is the HAC?

The Home Access Center (HAC) allows you to:

  1. view your student’s grades, daily attendance, and course information online,

  2. control the alerts you receive regarding your students grades and daily attendance, and

  3. complete the student registration process online.

Your student’s grades, daily attendance, and registration information can be viewed and managed in the HAC, either in your web browser or by downloading the mobile app.

Helpful Guides

Activate Your HAC Account

The first step to take in order to start viewing your student's information in the HAC is to activate your HAC account. When a student enrolls at Melissa ISD, their primary parent or guardian will be provided a unique access code; follow the steps below to complete the account activation process using your unique access code.

Multiple Access Codes
If you have received multiple access codes and/or if you do not see all your students listed in your account once activation is complete, an account merge may be necessary. In this case, after completing your account activation, please fill out the Merge Request Form to request to have your accounts merged.

Account Activation

  1. Click here to open the HAC account activation page.

  2. If the Select a District field is not showing Melissa ISD Live, use the arrow to open the dropdown and select Melissa ISD Live so that it populates the box.

  3. In the Access Code field, you will use the access code that was mailed to you on or around Sept. 10, 2021.

  4. In the Student Birthdate field, enter your student's date of birth as MMDDYYYY. (Example: If your students date of birth is March 21, 2009, you would enter 04212009.)

  5. Follow the prompts to set a username and password for your HAC account.

  6. Once your account activation is complete, you will use the HAC Login page to access the Home Access Center.