Frequently Asked Questions
How do I create a txConnect Parent Portal account?
Visit MelissaISD.org and click on Parents > Parent Portal.
Click on the word “here” under New txConnect User?.
Each of your students will need to be added and “linked”. From the My Accounts tab, click on Add Student to (or Remove from) txConnect. Type in your child’s portal ID and birthday, Click add. This will add your students to the left hand side of the screen, click Save. If you do not have your child’s portal ID number, contact your campus registrar.
Under My Account, you MUST register your email address. From the My Account screen, check the email address located under Email Address to verify that this is the correct email address. You will then check to make sure that your email is registered with the school student information software. Located under the Manage My txConnect Students, select Edit Setting for My txConnect Student.
If you see the message, “Your email address does not match an email address associated with this student”, please call the school so that we can verify the information is entered correctly in our system. If the emails do not match, you will not be able to register your student for the upcoming school year.
If you see the message, “Your email is registered to this student. You may unregister this email account”, your email is registered and matches the email recorded in our student information software. Nothing further is required in preparing you to register your child for the upcoming school year. When registration opens, the system will be available to register your student, online through txConnect Parent Portal, for the upcoming school year.
What if I have already created a Parent Portal account?
Log into txConnect Parent Portal. Your Parent Portal account opens to the Summary screen. If your student has been added to your account, their name/names will appear on the left-hand side of the screen.
If you login to your txConnect Parent Portal account and your student/students name do not appear on the left hand side of the Summary screen, you will need to add your student/students to your account.
Each of your students will need to be added and “linked”. From the “My Accounts” tab, click on “Add Student to (or Remove from) txConnect”. Type in your child’s portal ID and birthday, Click add. This will add your students to the left hand side of the screen, click Save. If you do not have your child’s portal ID number, contact your campus registrar.
Under My Account you MUST register your email address. From the My Account screen, check the email address located under Email Address to verify that this is the correct email address. You will then check to make sure that your email is registered with the school student information software. Located under the Manage My txConnect Students, select Edit Setting for My txConnect Student.
If you see the message, “Your email address does not match an email address associated with this student”, please call the school so that we can verify the information is entered correctly in our system. If the emails do not match, you will not be able to register your student for the upcoming school year.
If you see the following message, “Your email is registered to this student. You may unregister this email account”, your email is registered and matches the email recorded in our student information software. Nothing further is required in preparing you to register your child for the upcoming school year. The system will be available to register your student, online through txConnect Parent Portal, for the upcoming school year.
Do I need to create a new Parent Portal account each school year?
No, you do not. Once a parent/guardian has created a txConnect Parent Portal account, the account remains active until the student withdraws from Melissa Schools. Students remain linked to existing accounts from year to year until withdrawal.
My question isn’t listed here. Who can I contact?
Please contact your child’s campus registrar.